Your Privacy is Extremely Important to us..

Who we are

Our website address is: https://www.intuety.io.

What Personal Data We Collect and Why We Collect It

Our organisation is committed to protecting the privacy and security of your personal data. The information we collect is essential for providing our services effectively and ensuring a seamless experience for our users. Below is a detailed outline of the types of personal data we collect and the purposes for which we collect it:

1. Usage Data:
   • Types of Data: Information about how you use our website and services, including IP addresses, browser type, operating system, pages visited, and time spent on each page.
   • Purpose: This data helps us to understand user behaviour, improve our website and services, personalise your experience, and enhance security measures.
2. Communication Data:
   • Types of Data: Records of communications with our customer support team, feedback, survey responses, and email preferences.
   • Purpose: We use this data to respond to your inquiries, gather feedback for service improvement, and tailor our communications to your preferences.
3. Marketing Data:
   • Types of Data: Information about your marketing preferences, interests, and engagement with our promotional materials.
   • Purpose: This data enables us to provide you with relevant marketing content, promotional offers, and updates about our products and services.
4. Cookies and Tracking Technologies:
   • Types of Data: Data collected through cookies, web beacons, and similar tracking technologies, such as preferences and browsing behaviour.
   • Purpose: We use this data to enhance the functionality of our website, remember your preferences, analyse site traffic, and deliver targeted advertisements.

By collecting and processing this personal data, we aim to provide you with a better, more personalised experience, ensure the security of our services, and comply with legal and regulatory requirements. We are committed to handling your data responsibly and transparently, and we will only use your data for the purposes outlined above.

If you have any questions or concerns about the data we collect and how we use it, please feel free to contact us.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. If in doubt we suggest that you check the privacy policy of the website in question to understand how your data may be collected and used.

Analytics

We use analytics services to better understand how our users interact with our platform and to continuously improve our services. These services help us gather and analyse data such as page views, user behaviour, and usage patterns.

• Data Collected: We collect data such as IP addresses, device information, browser types, and pages visited. This information helps us identify trends, optimise performance, and enhance user experience.
• Purpose: The data collected through analytics is used to:
  • Improve website functionality and user experience.
  • Identify and resolve technical issues.
  • Understand user preferences and behaviour.
  • Measure the effectiveness of our marketing campaigns.
• Tools Used: We use trusted analytics tools such as Google Analytics, which may use cookies and similar technologies to collect data.

Who We Share Your Data With

We are committed to maintaining the privacy and security of your data. We only share your data with third parties in specific circumstances to provide and improve our services:

• Service Providers: We share data with trusted service providers who assist us in operating our platform, such as hosting providers, payment processors, and customer support services. These providers are bound by strict confidentiality agreements and are only allowed to use your data for the purpose of providing their services.
• Analytics Partners: We share data with analytics partners to gain insights into user behaviour and improve our offerings. These partners are also bound by confidentiality agreements and adhere to data protection regulations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity. We will notify you of any such changes and ensure that your data remains protected.
• Legal Requirements: We may disclose your data if required by law or to protect our rights and interests. This includes responding to legal requests, such as subpoenas or court orders, and protecting against fraud or security threats.

Your Contact Information

We are committed to protecting your contact information and use it solely for the purpose of providing and improving our services. Here’s how we handle your contact information:

• Collection: We collect your contact information, such as your name, email address, and phone number, when you sign up for our services, request support, or communicate with us.
• Usage: Your contact information is used to:
  • Provide customer support and respond to your inquiries.
  • Send you important updates and notifications about our services.
  • Inform you about new features, promotions, and updates (only if you opt-in to receive such communications).
• Sharing: We do not share your contact information with third parties, except:
  • With your consent or at your direction.
  • As necessary to provide our services (e.g., with trusted partners who assist in delivering our services).
  • To comply with legal obligations and protect our rights and interests.
• Storage: Your contact information is stored securely using industry-standard protocols. We implement strict access controls to ensure only authorised personnel can access your data.
• Retention: We retain your contact information for as long as necessary to fulfil the purposes outlined above, or as required by law.
• Your Rights: You have the right to access, update, or delete your contact information at any time. Please contact us if you have any questions or requests regarding your contact information.

Additional Information

For more details about our services, terms of use, and privacy policy, please visit the following pages:

• Privacy Policy
• Frequently Asked Questions (FAQ)

How We Protect Your Data

We prioritise the security and privacy of your data. Our protection measures include:

• Encryption: All sensitive data is encrypted both in transit and at rest using industry-standard protocols.
• Access Controls: Strict access controls are in place to ensure only authorised personnel can access your data.
• Security Audits: Regular security audits and vulnerability assessments are conducted to maintain the highest level of data security.
• Compliance: We comply with all relevant data protection regulations and standards, including GDPR and the Data Protection Act 2018.
• Certification: We hold ISO 27001 certification, which demonstrates our commitment to managing information security.

What Data Breach Procedures We Have in Place

In the unlikely event of a data breach, we have robust procedures in place to respond promptly and mitigate any impact:

• Detection: Continuous monitoring systems to detect potential breaches.
• Response Team: A dedicated response team to manage and investigate breaches.
• Notification: Timely notification to affected users and regulatory authorities as required by law.
• Remediation: Swift actions to contain the breach, protect affected data, and prevent future incidents.

What Third Parties We Receive Data From

We may receive data from the following third-party sources to enhance our services and provide better user experiences:

• Analytics Providers: Data from analytics services to understand user behaviour and improve our offerings.
• Marketing Partners: Information from marketing partners to personalise and target our communications.
• Third-Party Integrations: Data from third-party applications integrated with our platform to provide seamless functionality and improved user experience.

If you wish to exercise any of your rights in relation with the way we process your personal information, concerns or queries can be made directly to us at Intuety on [email protected]

If you are dissatisfied with the way we process your personal information, you are entitled to make a complaint to the Information Commissioner’s Office:

The Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate)

Email: https://ico.org.uk/global/contact-us/email/